Problem

ERP solutions automate the processes of resource requests and procurement. Managers are required to log-on and approve multiple requests, however time is limited as administration time is competing with meetings and other operational activities. Often the efficiency of processing ERP requests suffer.

Solution

Boomerang intelligent SMS enables any mobile phone to be integrated into an automated ERP workflow. When an item needs to be reviewed or approved, Boomerang enables companies to send an SMS to managers for approval, anywhere in the world and to any device. This will reduce delays to the procurement process for critical jobs, or the approval for invoices to be issued, thereby improving business efficiencies and cash flow.

How it works

When a member of staff needs approval for a series of ERP related jobs such as invoices, approval of jobs and feedback responses the database can be triggered to use the Boomerang service to send multiple intelligent SMS to the decision maker.

When the replies are sent from the manager Boomerang matches the response to the original message and then the database is updated with the response.

Any number of messages, corresponding to multiple requests, could be sent to the manager's mobile, to approve, reject, or request more information, in any order. This functionality is unique to Boomerang intelligent SMS. 

By enabling your database with Boomerang intelligent SMS your company will gain the following benefits:

 

  • Headcount savingReduce the administrative cost of chasing signatures, enabling the full value of an ERP implementation to be realised.
  • Efficiency GainIncrease the speed of processing invoices and purchase requisitions, increasing cash flow and reducing project delays.